Returns & Exchanges
At Biodance, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a 30-day return policy for products in their original, unopened packaging.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return.
Prepare Your Package
Ensure the items are unused and in their original boxes, then securely pack them to prevent damage during transit.
Ship Items Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing